BILLINGHAM AND NORTON PCN “We are a group of likeminded practices, committed to working collaboratively with the aim of providing the best care to all our patients while future proofing general practice in our area.”
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GDPR Your data, privacy and the Law. How we use your medical records
Melrose Medical Centre Ltd This practice handles medical records according to the laws on data protection and confidentiality. We share medical records with health professionals who are involved in providing you with care and treatment. This is on a need to know basis and event by event. Some of your data is automatically copied to
Read moreGP Out of Hours Service
Please call 111 for out of ours or 999 for emergencies. Out of hours is now provided by HASH – please see website below for more details Hartlepool & Stockton Health – Local Healthcare Services (hartlepoolandstocktonhealth.co.uk)
Read morePatient Questionnaire Results 18/19
Patient Questionnaire 2018/2019 Q1 Do you find it easy to speak to someone at your practice on the telephone? Very easy 26 – Fairly easy 3 – Not very easy 1 Q2 On average are you seen at your appointment time? 23 Yes – 7 sometimes 0 On occasions 0 Never Q3 Do you feel your
Read moreOur 2016/17 Patient Questionnaire results
You can find more on how our patients think of us on our 2016/17 patient questionnaire result.
Read moreTop rated GP surgery in Teesside
We are the top rated GP surgery in Teesside as rated by patients. Find out more on http://www.gazettelive.co.uk/news/teesside-news/top-10-teesside-gp-surgeries-13368327
Read morePatient Group Report
Our representative patient group consists of 12 patients of different ages / ethnic groups / genders / different needs. This group conisisted of 7 males and 5 females, 1 person from an ethnic minority, and with an age range between 25 and 84. There were 2 over 75, 7 between 45 and 60, and 4 who were 35
Read moreHave your say
We are encouraging patients to give their views about how the practice is doing via a Patient Participation Group. This is a group of volunteer patients who are involved in helping the surgery provide the services its patients need. We are doing this by sending volunteers a short survey via email. If you would be
Read moreFriends and Family test
Please use the link www.iwantgreatcare.org and search for ‘Melrose Medical Centre’ and answer a few simple questions to give the surgery and doctors a review… Would you recommend us to your family and friends?
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